Your Right to a Good Faith Estimate
Knowing what an evaluation or ongoing support is likely to cost is part of being able to begin. Here is how estimates work at Mind By Design.
YOUR RIGHT
What the law provides
Under the federal No Surprises Act, you have the right to receive a Good Faith Estimate of what your care is expected to cost if you are uninsured, or if you have insurance and are not using it for your care.
Mind By Design is an out-of-network provider and does not bill insurance companies directly. That means this right applies to every family we work with. If you later submit a superbill to your own carrier for reimbursement, that does not change it.
WHAT YOU RECEIVE
What your estimate includes
If you schedule care at least 3 business days ahead, or ask us for an estimate, you receive a written Good Faith Estimate setting out:
- The fee for each service you are expected to receive
- The services we expect to provide, based on what you have told us so far
- How and when you are billed
Current fees and payment options are on our Billing & Insurance page.
HOW CARE IS SCOPED
Why some estimates cover a whole evaluation and others cover each session
A psychoeducational or neuropsychological evaluation is a defined piece of work, so its estimate covers the evaluation itself.
Ongoing support — therapy, coaching, literacy or speech and language work — is not a fixed course with a known end date. How long it lasts depends on what becomes clear along the way, and on what each family decides is right for their child. So we do not estimate a total number of sessions before we have met you. What we can tell you plainly is what each session costs, so you always know what you are agreeing to.
ASKING FOR AN ESTIMATE
How to request one
If you schedule at least 3 business days ahead, your estimate comes with your intake paperwork. You can also ask for one at any point — before you begin, or while your child is in care — and we will put it in writing.
If our fees change, or the services your child is receiving change, you receive an updated estimate.
You can ask by calling or texting the office at (669) 282 2510 or emailing info@themindbydesign.com.
IF A BILL IS DIFFERENT
If a bill is higher than your estimate
If you are ever billed at least $400 more than your Good Faith Estimate, you may be able to dispute the bill. You can learn about your rights and the dispute process at cms.gov/nosurprises, or by calling the No Surprises Help Desk at 1-800-985-3059.
QUESTIONS ABOUT COST
Cost is a fair thing to ask about
If you are not sure what your child's care would cost, ask us before you begin. We would rather answer plainly than have you guess.