Frequently Asked Questions

Answers to the questions families ask us most. If you don’t see what you’re looking for, reach out and we’ll be happy to help.

General

About Us

Support Services

Evaluations & Assessments

Billing & Insurance

Still Have Questions?

We’re happy to help. Whether you’re trying to figure out which service is right for your child, have a question about billing, or just want to talk through what you’re seeing at home and school, our team is a phone call away.

Phone: (669) 282 2510

Frequently Asked Questions

General

How do I get started with Mind by Design?

Do I need a referral from a doctor to schedule services?

What ages do you work with?

Where are you located?

How do I schedule an appointment or reach your team?

About Us

What kind of practice is Mind by Design?

What makes Mind by Design different from other practices?

What is your approach to learning differences?

Do your evaluators have specialized credentials?

Support Services

What support services do you offer?

Does my child need an evaluation before starting support services?

How long are sessions, and how often does my child attend?

How will I know if my child is making progress?

What’s the difference between academic support and literacy intervention?

Evaluations & Assessments

What types of evaluations do you offer?

What is the difference between a psychoeducational evaluation and a school neuropsychological assessment?

How long does the evaluation process take?

What will I receive when the evaluation is complete?

Can my child receive support services at Mind by Design after their evaluation?

Billing & Insurance

Do you accept insurance?

What is a superbill?

Which services may be covered by insurance?

Which services are not covered by insurance?

What questions should I ask my insurance company?

Still Have Questions?