Accessibility

OUR COMMITMENT

What we are working toward

Mind By Design is committed to making this website usable by as many people as possible, including people who use screen readers, keyboard navigation, magnification, captions, or other assistive technology.

Families often reach us while they are already worried about their child and tired of being told to wait. Finding a phone number, reading a page, or sending a message should not be the difficult part.

THE STANDARD

WCAG 2.1 Level AA

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are the widely used benchmark for making web content accessible to people with disabilities.

We treat this as a target we are actively working toward and measure ourselves against, rather than a box that is checked once.

WHERE WE ARE

An honest note on where we are

This site is new, and we have not completed a full accessibility review of it. We are not claiming that every page meets WCAG 2.1 AA today.

We would rather tell you that plainly than post a statement that overstates where we are. If something on this site does not work for you, we want to hear about it — that is the fastest way for us to find and fix it.

TELL US

If something here does not work for you

If you run into a barrier on this site — a page you cannot read, a form you cannot complete, a link you cannot reach — please tell us:

• Email: info@themindbydesign.com
• Phone: (669) 282 2510

It helps if you can tell us the page you were on and what happened, but do not worry about getting the details right — tell us in whatever way is easiest, and we will follow up.

Please do not include details about your child’s health or diagnosis in an accessibility report. If your message is about care, use our contact page instead.

ANOTHER WAY IN

You can always call

If any part of getting in touch through this site is difficult, call or text the office at (669) 282 2510 during business hours and a person will help you directly.